"Customer service could be a bit faster"
I ordered from Shambhala and had a question about my order. They did get back to me, and the answer was helpful once it came through, but it took longer than I was hoping. I’m sure other customers would probably appreciate a quicker response too. Overall, it wasn’t a bad experience, just a little slow on the support side
RichardBoldt_20
May 30, 2026
"Couldn’t get the ebook to download"
I bought an ebook and the download kept failing every time I tried. I gave it some time and came back later, but it was the same issue all over again. Frustrating, and it kind of feels like nobody made sure the download process actually works before taking the payment.
denise-Johnson
May 16, 2026
"I thought getting back into my ebook would..."
I thought getting back into my ebook would be quick and easy, but it ended up being kind of a hassle. For some reason, I couldn’t open it again, which was frustrating since I expected digital access to just work without much effort.
bentonbarajas7713
May 09, 2026
"Shipping took longer than expected"
The product itself seemed fine, and I do appreciate that they eventually got back to me, but the international shipping wasn’t a great experience. It took a lot longer than I expected, the tracking didn’t update much, and support was slow to respond. If you’re outside the US, I’d probably think twice before ordering unless you’re okay with waiting.
Charles-gonzalez
May 04, 2026
"Checkout was honestly a pain"
I tried to buy a book, but the checkout process really rubbed me the wrong way. The payment options felt oddly limited, and my card kept getting declined without any clear explanation. I didn’t see an easy backup option either, which made the whole thing feel more frustrating than it needed to be. In the end, I just ordered the book somewhere else. For a basic online store, this felt disappointing...
"Good ideas, but the community felt kind of closed off"
I joined mostly because I liked some of the books and talks, and I figured the community would probably have the same kind of vibe. It wasn’t terrible or anything, but I didn’t really get pulled in the way I expected.
People were mostly nice, I guess, but a lot of questions seemed to get skipped unless you already knew everyone or knew how to ask it the “right” way. A few replies felt a little smug too, even when I was just asking normal beginner stuff, though maybe I was reading into it because I already felt out of place.
The site itself is fine enough for browsing around, and there are good ideas there. But as a community, it felt a bit cliquey and not super welcoming. Maybe it’s better once you’re already part of the circle, which is kind of the problem, but also maybe that’s just how these groups work
DebbieSundquist
April 01, 2026
"I’ve been using Shambhala for a bit..."
I’ve been using Shambhala for a bit, and what I appreciate most is that it doesn’t come across as fake or overly salesy. The spiritual content feels grounded, thoughtful, and genuinely sincere, which makes it easier to trust what they’re sharing. A few pages could be smoother to browse, but overall I’ve had a good experience and would feel comfortable coming back.
Josephine.stafford
March 31, 2026
"Worked out fine, even though I was a bit wary"
I’ll admit I was a little suspicious at first and kept expecting some kind of issue to pop up, but the order went through smoothly. Everything arrived as expected, and I didn’t run into any problems.
James-turner
March 26, 2026
"Shipping was way slower than I expected"
I ordered from Shambhala thinking it would get here in a reasonable amount of time, but the shipping ended up taking way too long. I was kind of in a rush to get it, so the lack of tracking updates made it even more frustrating. It did finally show up, but by then I was annoyed. I probably wouldn’t order again if I needed something quickly.
William_carmody83
March 22, 2026
"Tried using a promo code again and..."
Tried using a promo code again and, of course, it didn’t go through. I emailed support hoping they could just help apply it, but all I got was some policy-type excuse about codes not being adjustable after the fact. frustrating, especially when it feels like no one actually wants to fix the issue.
"shipping cost felt a bit high"
i liked the stuff overall, but the shipping cost felt a little steep. it made the order feel more expensive than i expected
hello_tiffany492
March 11, 2026
"I wasn’t really sure how I felt about..."
I wasn’t really sure how I felt about the teachers. They seemed okay in some ways, but i didn’t feel like I could fully trust them. Maybe others had a better experience, but for me it just didn’t feel very reassuring.
hello_rachel027
March 11, 2026
"Prices are reasonable overall"
I felt good about the prices on shambhala.com. At first I was like, oh, a couple of these books are a little more than I expected, which was mildly annoying, but then I looked around more and it didn’t feel outrageous or anything. Shipping was fine too, not amazing but not something that made me hesitate. Overall, I’d say it’s a solid value, especially if you already know what you’re looking for
"and I did end up finding a few..."
and I did end up finding a few really nice books on Buddhism and mindfulness. The descriptions were helpful enough to know what I was getting, but the checkout process felt a little clunky, and the shipping updates were slower than I expected. Overall, it was okay, just not the smoothest experience.
Robert.fitzwater
March 10, 2026
"I used shambhala.com to look for a..."
I used shambhala.com to look for a few books and some info, and it was helpful. Easy enough to find what I needed. Checkout was smooth too. A couple pages loaded a little slowly here and there, which was mildly annoying, but nothing major. Overall, it worked well for me.
denisegoodell4973
March 09, 2026
"I had a question about my order..."
I had a question about my order and emailed them, not really expecting much. They got back to me fast and actually answered what I asked. So that was nice.
kelly.Mitchell
March 06, 2026
"Wrong book in my order and no follow-up"
I ordered a specific book, but when my package showed up, it was the wrong one. I reached out hoping to get it fixed, but I still haven’t had any follow-up. Frustrating for something that should’ve been simple.
benjamin_Crenshaw76
March 05, 2026
"Good courses, but the selection feels a bit limited"
I found a few solid courses on shambhala.com, mostly focused on meditation and Buddhist topics. The content itself seemed good, but I was expecting a little more variety overall. The filtering also wasn’t as easy to use as I’d hoped, and that part was weird because it made browsing feel more annoying than it needed to be. Not a bad site, just kind of limited depending on what you’re looking for...
christina1972
February 26, 2026
"Delivery took way longer than I expected"
I ordered a book from shambhala.com, and the book was totally fine when it finally showed up. No issue with the item itself, just... The delivery was frustrating. The tracking barely changed, and it ended up arriving several days after the date they gave me, so I kept checking over and over with no real update. It wasn’t a terrible experience or anything, but if I needed something by a certain time, I probably wouldn’t order from them again. Just too uncertain...
SaraCornelius_43
February 23, 2026
"Refund has been taking forever"
I’m still waiting on my refund, and it’s getting frustrating. It feels like they’re quick to take your money but in no rush to give it back, which makes me wonder if the company is more focused on holding onto cash than actually helping customers